A video call appointment

Tailor-made service

Thanks to our new video call service, you can meet an adviser in a video conference from your computer or tablet. It’s easy and convenient: you make the appointment whenever it suits you best and you benefit from the same quality of service as that provided in your company... and without leaving home!

Why meet a video call adviser?

• You want to become a member or take out hospitalisation or dental insurance
• Already registered but have questions? Our advisors can help you to deal with your file

How to make your appointment

I am not yet a customer: make an appointment to become a customer

I am already a Helan customer: make an appointment with an adviser to discuss your health insurance provider file

I am already a Partenamut customer: make an appointment with an adviser to discuss your health insurance provider file

I am already a customer and I want to take out hospitalisation or dental insurance

How to benefit from a video call?

What equipment?

For your video call interview, you need a computer or tablet:

• equipped with a camera and a microphone that work properly
• with a Chrome, Firefox, Safari or Edge Chromium browser.

How to make your appointment

1. Choose the time that suits you for your video call
2. Book an appointment
3. Receive a confirmation email with the link for your video call and mentioning the documents to have on hand during your appointment
4. At the time of the appointment, click the link included in the confirmation email: your Business & Expats Health insurance adviser is there on video to help you!