How to contact us

During the coronavirus crisis, you can contact us by video call or via the contact form.

A video call appointment

Do you want an appointment with a Business & Expats Health insurance adviser, but do not have the time or opportunity to travel? Thanks to our new remote service, you can meet him or her from your computer or tablet.

discover our video call

An adviser contacts you

Prefer a phone call? Let us know your contact details and one of our Business & Expats Health insurance advisers will contact you very quickly.

Fill in the contact form

Your health insurance

In this exceptional period of coronavirus crisis, your health insurance (Helan or Partenamut) is more than ever by your side. It continues to provide you with all of its services, but adapting to certain conditions. For each situation, we try to find simple and easy alternative solutions.

Consult the website of your health insurance company to find out the details of its adapted service:

• For Partenamut members: https://www.partenamut.be/fr/blog-sante-et-bien-etre/actualites/covid-19-infos (French)
• For Helan members:
  • French : https://www.partena-ziekenfonds.be/fr/magazine/malade/coronavirus-service-adapte
  • Dutch : https://www.partena-ziekenfonds.be/nl/magazine/ziek/coronavirus-aangepaste-dienstverlening

More information on the coronavirus in Belgium

• The website of the Belgian authorities: https://www.info-coronavirus.be/en/
  You will find there all the info as well as other useful links.
• National media:
• In French: RTBF https://www.rtbf.be/info/dossier/epidemie-de-coronavirus
• In Dutch: VRT https://www.vrt.be/vrtnws/nl/tag/coronavirus-china/